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Join our Loyalty Rewards Programme and start earning reward points today!
You can earn points in a number of ways:
- when you make a purchase
- leave a product review
- create an account
- follow us or share on social media
- when you celebrate your birthday!
Here's How It Works
1. You'll need to join our programme by creating an account via the 'Loyalty Rewards Programme' launcher, which can be found at the very bottom right hand side on any page of our website. Simply follow the prompts and fill in your details (and don't forget to validate the email that will be sent to you!).
2. Once your account has been created you can start to earn points every time you make a purchase, leave a review etc... (please ensure you adhere to the 'rules' / T&C when leaving a review / sharing on social media - these can be found at the bottom of this page).
3. When you have enough points, you can redeem them (via your account) for £££ off your next store purchase.
To Redeem Your Points
1. Simply sign into your account, click on the 'Loyalty Rewards Programme' launcher (found at the bottom right corner of any page on the website) and you will be shown your points balance.
2. If you have enough points (a minimum of 250), you can redeem your points by clicking on 'See rewards you can earn', which will take you to your Rewards page, then click 'Redeem' on the discount coupon you would like to redeem.
3. Once you have redeemed your discount coupon, a section will appear with a unique discount code you can copy and then paste during the checkout process. An email will also be sent to you with the discount code for safe keeping.
Every 100 points = £1.00 Off
How To Earn Points
Every £1.00 spent in our online store = 5 points
Signing up to the programme = 100 points
Reviewing a product = 100 points
Following on social media = 50 points
Annual birthday bonus = 200 points
The Loyalty Rewards Programme Terms & Conditions
These Terms are in addition to our general Terms & Conditions; they do not replace them. Please read both these terms and our general terms prior to joining our programme. If you do not accept these terms, please do not participate in this programme.
Mono Naturoils Ltd reserves the right, at its sole discretion, to modify, suspend or terminate its Loyalty Rewards Programme without notice and at any time; to suspend or terminate any account we believe, at our sole discretion, is in violation of the acceptable usage of our programme; and to revoke reward points if we feel the participant has abused the programme in any way.
1. Order Rewards
No reward points will be awarded for discounts applied, taxes or shipping costs.
Refunded orders are deducted from your rewards points balance.
2. Review Awards
You many only leave a review for a product you have purchased directly from our website, or which we have personally gifted to you. Reviews must be of a decent length (not just a couple of words) and informative (not just "nice product" or similar). We reserve the right to remove reward points if reviews do not meet the criteria stated.
3. Social Media Follow & Share Rewards
Points will only be awarded for the first time you follow us on Instagram or Twitter. If you unfollow and refollow in order to gain more points, points will be removed, and your account may be either suspended or permanently removed.
If you 'share' or 'review' our products on Instagram or Twitter we may award you bonus points if your post(s) meets our criteria. The post must be about Mono products solely, highlighting one or more of our products, and must consist of more than just a couple of words or hashtags. The amount of points that may be awarded for social media shares is limited to 200 points per calendar month (which equates to two posts per month).
You must tag us and use the hashtag #mononaturoils to ensure we see the post.
Points are awarded manually for social media shares - please allow 48 hours for the points to be added to your account.
4. Birthday Rewards Bonus
If you enter your date of birth via your account, you will be rewarded with 200 points once per year on your birthday as a bonus from us!
5. Points Expiry
There is no expiry date to when you may redeem your points.
6. Limitation of Liability
By accepting these terms and joining our Loyalty Rewards Programme, you are agreeing to release and hold harmless Mono Naturoils Ltd and any affiliated partners from any and all liability for any injuries, loss or damage of any kind, arising in whole or in part, directly or indirectly, from or in connection with this programme, or acceptance or use of any points earned.
7. General Terms
Points cannot be exchanged for cash.
Points can only be used by the account holder, and cannot be given away, transferred or sold to any other person. The discount code(s) revealed when you redeem reward points may only be used by the account holder, and may not be given away, transferred or sold to any other person.
You may only have one Loyalty Rewards Programme account.